Top 15 best Appointment booking software 2020

Every business relies on customers’ and keeping them satisfied is a must. When it comes to appointments, most of the businesses fail to be intact as it takes a lot of effort to manage the customers in between the daily chaos.  Planning, according to their schedules, becomes a complex task, though.  Things become more difficult when you have to schedule in the emergency bookings,  short notice, or rescheduling the customers.

It is known that booking and scheduling is an essential element in every business.   For thriving in business, it is essential to schedule the tasks, facilities, and events appropriately.    It is vital to fix schedules according to the availability of the without some crashing.    There is a need to make stringent schedules to save customers and their timings.

And, if till now, you are involved in the traditional methods of managing your business, then surely you will be left behind.    The world is moving out of it and so, you should.  They are omitting the traditional ways such as phone tags, emails to schedule appointments and are moving towards the management software to make the process seamless and effortless.

The management software is nowadays, making their presence noticed with the exceptional features it amalgamates.  They have become the critical tool for growing the customer base, managing the appointments and obviously for increasing the profits.  There are several booking software in the market, and all have different feature sets and price plans and are flexible for various business outlines.

According to the statistics,

• The global appointment scheduling software market size can reach up to $546.31 million until 2026.
• The CAGR rate of growth is 1% from 2019 to 2026.
• The expected compound annual growth rate is 1% for the appointment scheduling software market.
• There is a reduction of 29% in no-shows with automated reminders.
• 12% of clicks are noticed for the appointments.
• There are 40% of the online bookings that are done after office hours.

Why should one spend in appointment scheduling software?

This  Online Appointment Scheduling software has given us a number of reasons to choose it above all.  It gives your business a boost to the sales process by permitting the prospects to book the appointments when convenient.

Also, it makes it manageable for the customers to schedule appointments by excluding the redundant to-and-fro emails, phone calls, etc.  In addition, the management software can be synchronized to the calendar and send the notifications for the appointments to make the process easy.

The aim of appointment booking software lies not in scheduling appointments, but it also promotes other major business prospects, such as, enhancing efficiency, improving customer loyalty, increasing profit by securing the revenue losses from no-shows.

What is an appointment booking software?

Aims lie in permitting the customers to schedule, reschedule or cancel the appointment, emails from the web interface or from an integrated social media page.   It is also termed as an Appointment scheduling software or online booking software.

It allows the customers to book the appointments easily as per their favored time without any issue of overlapping the appointments and losing the worthy resource hours.  The solution eradicates the issues encountered in telephone-based booking, preserves the working hours, staff member handling customer service, offers an optimized appointment calendar and results in raising in the market growth.

After comprehending the brief about appointment booking software, it becomes essential to get one. But, there are enormous software in the market that makes it challenging to choose the one. Hence, we are here to give you the best from our research so that you can choose the one that fits perfectly in your needs. So, let’s get started without any further delay.

15 best appointment booking software

Appointeze

Appointeze is by far the best appointment booking software. It is meant to assist the companies of all sizes (small, medium and large).   This solution offers end to end services for the web app.  Appointeze is a simple, yet effective and powerful software that helps the companies to boost and manage their businesses.

With this, you can book appointments online and make the customers book appointments in a hassle-free way.  It is fully-featured scheduling software that assists businesses to save money, time and in the end, delivers the best service.  Check out its significant features below:

• It enables businesses to handle the processes, convert and maintain the leads effortlessly. Following this, you can easily optimize the resources and give a boost to growth.
• Appointeze incorporates efficient follow-ups, email marketing campaigns, and automated text reminders, to make the customers coming back to you.
• The customers can book appointments from the calendar itself.
• It is easy to check the appointment scheduling history, purchase history, and personal details.
• Appointeze is designed especially for the events/class requirements. It lets you manage one to one group classes and restrict the caps for every event.
• Tracking the received and leftover payments are also seamless. Following this, you can send the notification to the customers to pay accordingly.
• With the monthly and yearly package membership, you can offer discounts, vouchers, and coupons to the customers. Practicing this, you can enhance your business strategy and get more leads in return.
• The customers can schedule and track appointments on tablets, browsers, outlook, and phone.
• Creating reporting is also flexible from the custom dashboard to track critical tasks.

Acuity

It is a cloud-based appointment scheduling software.  It allows businesses to manage appointments online 24X7.  Acuity customizes the offerings and availability, enable the customers to schedule and pay right from the website or from integrated social media channels.

It has the responsive scheduling page that implies that the customers can book the appointments from the tablet, desktop or from any phone.   It provides APIs and combines with third-party applications such as Freshbooks, QuickBooks, Google Analytics, WordPress and Mailchimp.

Key features

• Automated Scheduling
• Appointment Reminders
• Calendar Sync
• Group Scheduling
• Mobile Access
• Client Database
• Multi-Location
• Online Payments
• Online Booking
• Room Booking Management
• Recurring Appointments

SimplyBook.me

This online scheduling software is employed by several businesses to manage their booking and scheduling procedures. It gives a solution to all the businesses to accept bookings in a timely manner. Simplybook.me offers services to gyms, spas, restaurants, counselors, financial advisers, universities, etc.

This software offers customization, that caters you to integrate the booking system like an iFrame, integrating the booking button to the facebook page or to a booking button.

Key features

• Appointment management
• Around 50 Custom features
• Automated scheduling
• Client database
• Customizable branding and service catalog
• Email / SMS invitations and reminders
• Gift Cards and Coupons
• Google Calendar sync
• HIPAA compliance
• Multi-location
• POS system
• Recurring appointments
• Sales reporting
• Sell products upon booking
• Social promotion system

SuperSaaS

SuperSaaS is the leading solution for your business requirements with unmatched customizability and flexibility.   It lets you amend the layout as per your preferences and needs and the white label the interface to eradicate the references to SuperSaaS.

This solution also has the marketing and sales tool with which you can attract more customers to your door.   It also allows the customers to give the review/feedback that would be beneficial for you to enhance the services.   The best part is that it provides the customers to connect several schedules.

Key features

• Build your own pricing rules as per specific conditions
• Attendance Management
• Share your schedule for easy bookings
• Authorize Super Users for particular schedules
• Automatic SMS/email notifications
• Calendar Management & Embedding Option (Infinite Schedules)
• Automatic 2-Way Calendar sync with Google
• Create unlimited custom forms
• Credit Card Payment Processing
• Accept electronic payments
• Multiple User Accounts
• Free integrated payment processing & credit options
• Supports 31 languages, 200 currencies and all time zones
• Automated Billing Option
• Reporting & statistics for your schedule
• Track & explain customer activity according to your schedule

Vagaro

It is a cloud-based solution for Spas, Fitness and Salon businesses. Vagaro permits businesses to schedule their appointments and handle different roles. This software allows an integrated solution for managing the bookings, customer database, inventory and payroll management.

The spa owners and customers can run the relationship smoothly with Vagaro. The businesses only have to register, develop a profile,  market their brands and make the appointments.

Key features

• Appointment Scheduling
• Client Management
• Email Marketing
• Employee Management
• Gift Card Management
• Inventory Management
• Loyalty Program
• Multi-Location
• Payroll & Commissions
• Point of Sale (POS)
• Recurring Appointments
• Reminders
• Social Marketing

Bitrix24

This CRM software offers a platform to manage and track the communication with the eminent partners, customers, and other essential contacts. It offers you a centralized platform for the tasks, projects, contacts, files, etc.

The customer can use this platform merely by registering. It also amalgamates the Activity streamline that lets you track the tasks efficiently to check the progress. Using the sales dashboard, checking the deals they have acquired and the invoiced customers.

Key features

• Contact Manager
• Case Management
• CRM & Sales Dashboards
• CRM Analytics
• Developer API
• Customer Support
• Email Marketing / SMS Marketing
• Document Management
• Invoice
• Email Templates
• Lead Generation
• Marketing Analysis and Automation

GigaBook

Gigabook is a beneficial appointment booking app with numerous choices for businesses that have distinct needs. The online appointment scheduling platform assists businesses to book customers for activities, send notifications and accept payments from reliable payment gateways.

It proffers appointment bookings quick and simple by mixing the exclusive features into one platform. The software not only offers users the possibility to control their services, schedules, and group pursuits, but also allows them to receive online payments and send notifications to their customers.

Key features

• Online Booking
• Mobile Access
• Online payments
• Appointment Reminders
• Group Scheduling
• Room Booking Management
• Calendar Sync

Calendly

It is a manageable, easily accessible, and compelling scheduling software.  Calendly intends to preserve time, boost sales, and enhance service quality. The customers only need to make their availability preference, share the link with colleagues or friends and allow them to choose a suitable time.

It will be added automatically to the calendar. This software encompasses an automated notification system that informs regarding the re-scheduled meetings. Calendly also combines with Google and Office 365, providing automatic updates to the customers’ calendars.

Key features

• Alerts/Notifications
• Appointment Scheduling
• Automated Scheduling
• Group Scheduling
• Resource Scheduling
• Real-time Scheduling

Salonist

It is a cloud-based salon management software that assists the salon owners to handle their daily chaos effectively.  The significant features contributed by Salonist involve appointment scheduling, staff management, and consumer records management.

As a secure and lightweight, this software has a user-friendly and easily accessible user interface. It streamlines business management for spa and salon owners and increases productivity to a great extent.

Key features

• Online booking
• Inventory management
• Reports and Analytics
• POS
• Customer management
• Reward and Loyalty programs
• Marketing automation
• Location/Branch management
• Customize mobile app
• Item/product management

10to8

10to8 is an excellent cloud appointment software that lessens no-shows and improves the accuracy of your interaction with customers to assure comfortable appointments. This software increases your customer reach with instinctive features.  10to8 gives customers a customized booking website where they can schedule their appointments, pay for services and events and access the existing bookings.

It has a 2-way calendar sync with the leading calendar apps that will relieve your business with double-bookings.  It also eliminates the cumbersome situation where two customers book appointments at a similar time.

Key features

• Attendance management
• Asset Management
• Case and Document Management
• Email Marketing / SMS Marketing
• Employee Self Service Management
• Expense Management
• Expense Tracking
• Fee Management
• Hostel Management
• HR & Payroll
• Inventory Management
• Payroll Management

Appointy

Appointy is a powerful online scheduling software for small and medium-sized businesses.  The industries where it is used are;  medicine, health, government, fitness, and education. It has an efficient, convenient customer platform.

Appointy has the administrative features that everyone looks in the scheduling software.  From the custom tab, you can convert your Facebook page in the booking platform.  It lets you insert the app on your website and change visitors into leads. The channels can be managed with ease without any technical expertise.

Key features

• Alerts/Notifications
• Appointment Scheduling
• Automated Scheduling
• Class Scheduling
• Facility Scheduling
• Employee Scheduling
• Multi-Location
• Resource Scheduling
• Group Scheduling
• Real-time Scheduling

Timify

It is a versatile online scheduling and resource management software for small, medium and large enterprises. Timify applications enable your customers to schedule the appointments from the website, facebook page, or the Timify mobile app.

It also renders desktop & mobile apps, online calendars, business management, customer management, group bookings, and online payments, etc. This solution possesses all the tools a business needs to operate its daily operations effectively.

Key features

• Multi-Location
• Online Booking
• Client database
• Online payments
• Mobile Access
• Automated Scheduling
• Recurring Appointments
• Calendar Sync
• Appointment Reminders
• Group Scheduling
• Room Booking Management

YouCanBook.me

It is booking software that empowers customer bookings right from the calendar and integrates easily with iCloud Calendar and Google. YouCanBook.me permits customers to schedule an appointment as per their convenience.

They can get notifications automatically when the customer secures the booking and that instantly pop-up into the calendar.  YouCanBook.me allows them to reschedule their appointments that will get updated automatically in the calendar.

Key features

• Group Scheduling
• Mobile Access
• Multi-Location
• Online Booking
• Online Payments
• Appointment Reminders
• Automated Scheduling
• Calendar Sync

Setmore

This is a Cloud-based appointment scheduling software best for all business sizes. It is deeply commended because of its capability in scheduling, online booking,  engagements, payments, and automation as well.

Its customers consider it as reliable software as it assists in bringing customers and converting them into leads. It provides a broad set of administrative features and is entirely user-friendly on your customer- side.

Key features

• Appointment Reminders
• Automated Scheduling
• Online Booking
• Online Payments
• Recurring Appointments
• Group Scheduling
• Calendar Sync

Square Appointments

It is a cloud-based appointment management software that permits the businesses to handle appointments, bookings, produce leads and receive payments conveniently. Square Appointments fill the requirements of every business size in different service industries.

Furthermore, the online scheduling software enables customers to secure pre-payments for their appointments. The customers can analyze their calendars from a suitable mobile device and manage their schedules accordingly. It has a POS that comes with payment processing and online scheduling. Practicing this, you can handle your entire business from one place.

Key features

• Online booking
• Accounting software integration
• Interactive appointment calendar
• Customer email reminders
• Automatic notifications
• Customer history
• Electronic payments
• Staff management
• Calendar sync with Google
• Signature capture
• Multi-location
• The mobile app presents real-time scheduling access on iPhone
• Built-in POS
• Real-time notifications
• Permission management
• Google Calendar Integration
• Transaction history/Customer appointment
• Square & mobile dashboard
• Online appointment scheduling
• Text message alerts
• Customer loyalty program
• 24/7 online booking for clients
• Inventory management

Wrapping Up

Here, in this article, we have mentioned the best booking management software. Now, it is up to you to choose the one solution that can give your business the heights you have imagined. Experience the magic it can bring to your business. But Choose wisely!!

Hopefully, you liked this article. If there is anything that we have missed, then let us know in the comment section below. And, if there is any other booking software that we have missed explaining and do share it. Queries and suggestions are welcome. Thanks for reading!!